Real Estate For Sale
Products & Services
Products And Services
Fee Free ATM Locations
Member Services Request
Direct Deposit/Payroll Deduction
Overdraft Opt-in Opt-out
Join the SCU
Free Credit Report
Safeguard your Information
Report Identity Theft
Home & Family Finance Resource Center
COVID-19 Measures Taken by The State Credit Union
How long have you been a member of the Credit Union?
Less than 1 year.
1 - 3 years.
4 - 6 years.
7 - 10 years.
Does your immediate family members belong to the Credit Union?
Who do you consider to be your primary financial institution?
The State Credit Union
Fifth Third Bank
How do you conduct the majority of your transactions? (Check all that apply)
SCU on WEB
Does the Credit Union offer the products and services I need?
Does the Credit Union staff respond quickly and accurately to resolve concerns with your account?
Is the Credit Union staff professional and knowledgeable about the products and services offered?
What type of loan did you apply for?
What were your top reasons for getting your loan at the Credit Union?
Was our loan staff knowledgeable and professional?
How would you rate your overall experience with our loan staff and your loan process?
Did our loan staff offer you the following products with your loan? (Mark all that apply)
Credit disability Insurance
Credit Life Insurance
Mechanical Breakdown (Auto)
Did our loan staff offer you another loan product? (Mark all that apply)
Home Equity Line of Credit
Refinance your mortgage
Refinance existing loan
Were you happy with your loan service?
Important Phone Numbers
Master Card Activation - PIN Setup/Reset
Lost/Stolen Master Card/Debit Card
Lost/Stolen Visa Credit Card
MasterCard/Debit Card Fraud Detection
Hours & Location
Monday - Friday
Lobby: 8am - 3pm
Drive Thru: 7:30am - 5pm
State Payday: 7:30am - 6pm
2200 Washington St. E.
Charleston, WV 25311
Bill Payment: 1-844-596-1314